If I forgot my password or
handle, what do I do?
Simple, click here for our automated password/handle lookup form.
Note: If you recently made a change to your email address, AdultMatchClub
will verify the new address by changing your password and sending the new
password to the new email address.
How do I change my password?
In order to change your password:
-
Log into the site using your handle and password.
-
Click on the "My
Account" link.
-
Click on the "Password"
link in the Account section.
-
Enter your old and new passwords in the appropriate boxes and click on the
"Update" button.
How do I change my email
address?
To change your email address:
-
Log into the site using your handle and password.
-
Click on the "My
Account" link.
-
Click on the
"Email"
link in the Account section.
-
Type your new email address and password in the appropriate boxes and click on
the "Update" button.
Once you've changed your email address, it must be verified. We do this by
sending a new password to the new email address you entered. Once you've logged
in using the new password, you will regain full access to the site.
What if it says my password is
incorrect?
There could be several reasons why your password and handle are not matching
up. Try using your browser's "back" button to return to the log in screen.
Clear the fields and enter your information again. If this still does not work,
we suggest that you use the automated password/handle lookup form. Other causes could
include:
-
Your account has been deleted during our review process. Please check your
email inbox for a notice regarding this matter.
-
You've updated your account and have a new password. Please check your email
inbox for your new password and try to log-in again.
-
Please clear your browsers cache, and make sure you aren't using a Bookmark or
Hotlist link.
How do I update my email
preferences?
Your email preferences will tell us what emails you do and do not want to
receive from us, or can remove you completely from any of our mailing lists. To
update your email preferences:
-
Log into the site using your handle and password.
-
Click on the "My
Account" link.
-
Click on the "Email
Preferences" link.
-
You can turn off/on several different types of email services from this form.
How do I permanently remove my
listing and delete my account?
NOTE: Please make sure you have auto-renewal turned off before removing
your profile.
To permanently delete your profile:
-
Log into the site with your handle and password.
-
Click on the "My
Account" link at the top of the page.
-
Click on the "Delete Account" link in the Account section.
-
Click on the "Permanently Delete My Entire Account" link.
-
Enter your password and click the "Yes, delete my account" button.
CAUTION:
Once you click on the "Yes, delete my account" button, you account and profile
will be instantly and permanently deleted! There is no way to recover or
restore your account. Please consider this before making your selection.
Can I change my handle?
We're sorry, but you cannot change your handle. However, you may choose to
re-register with a different handle. Sign-up takes just a few minutes!
If you would like to have multiple handles feel free to do so, however the
charges for each account are kept separate if you are a premium member.
What if I'm not getting my
password or other emails from AdultMatchClub?
Most email providers now routinely employ anti-spam software. Unfortunately,
because of the number of emails AdultMatchClub sends out, your email
provider might be classifying some AdultMatchClub messages as spam. To make
sure that you receive email from other AdultMatchClub members, as well as
announcements and updates, please select your email provider from the list
below and follow the instructions provided.
A note on receiving AdultMatchClub email: Occasionally, you might receive a
large amount of email from AdultMatchClub in one day. Even if you don't
want to read all the emails at once, don't report any email from AdultMatchClub
as junk or spam. If you do that, it's likely that all your future
AdultMatchClub emails will be labeled as spam, and you won't receive them.
Choose your email provider:
Hotmail
1. Choose "Options" at the upper right of your inbox screen.
2. Choose the first mail option, "Junk E-Mail Protection".
3. Choose the link, "Safe List".
4. Type "adultmatchclub.com" in the address box.
5. Click the Add button.
Yahoo! Mail
1. From your Inbox, select "Add Contact" from the "Addresses" pull-down menu.
2. Fill out the "Email" field with the email address from which you'd like to
receive mail.
3. Choose "Save", then "Done."
4. Repeat steps 2 & 3 for the following email addresses:
-
billing@adultmatchclub.com
-
invite@adultmatchclub.com
-
password@adultmatchclub.com
-
team@adultmatchclub.com
America Online (AOL)
1. In your AOL Mailbox, choose the Mail Tab menu, then select "Address Book."
2. Choose "Add Icon," which is located at the bottom of the pop-up window.
3. Fill out the "Other - Email" field with the email address from which you'd
like to receive mail.
4. Click the "Primary Email" box.
5. Repeat steps 2 through 4 for these email addresses:
-
billing@adultmatchclub.com
-
invite@adultmatchclub.com
-
password@adultmatchclub.com
-
team@adultmatchclub.com
Microsoft Network
1. Choose the "Junk E-mail" link at the bottom left of your inbox.
2. Select the third Guard Settings link: "Safe List".
3. Enter the email address from which you'd like to receive mail in the "Email"
field of the pop-up window.
4. Click Save.
5. Repeat steps 3 & 4 for the following email addresses:
-
billing@adultmatchclub.com
-
invite@adultmatchclub.com
-
password@adultmatchclub.com
-
team@adultmatchclub.com
Microsoft Outlook
1. On the Tools menu, click Options.
2. On the Preferences tab, under E-mail, click Junk E-mail.
3. Click the Safe Senders or Safe Recipients tab.
4. Click Add.
5. Type adultmatchclub.com in the address box.
6. Click the OK button.
Other ISPs
1. Add the following addresses to any address books or safe lists with your
email service provider:
-
billing@adultmatchclub.com
-
invite@adultmatchclub.com
-
password@adultmatchclub.com
-
team@adultmatchclub.com
2. It's a good idea to routinely check your spam, junk and blocked email
folders to see if any AdultMatchClub messages were routed there by mistake.
|
